Wincor Nixdorf BEETLE Bedienungsanleitung

BEETLEBEETLE /20PC based Cash RegisterUser Manual

Tested SafetyThe BEETLE /20 has been provided with the symbolfor ”Tested Safety”In addition, the BEETLE has received the UL andcUL symbols.Boards with

Central processing unitCentral processing unitAppendixMicroprocessor80486 DX2/66 MHz, Pentium classArchitecturePC-compatible board with expansionoptio

ASYNC controllerSVGA controllerNS16C552 UART chip16 bytes FIFOI/O base address area02E8H - 02EFHInterruptIRQ12 activated by jumperConnection9-pin D-SU

SVGA/LAN controller, VGA/LAN controllerThe same values apply as for SVGA or VGA and LAN controllers indivi-dually. Exception : The LAN controller here

Receipt paperOne-station printerRoll outside diameter80 mm or smaller without winderRoll width76 mm ± 0.5 mmPaper weightmin. 52.3 g/qmmax. 64.0 g/qmPa

One-station printer with winderOne-station printer with winderNumber of characters for receiptmax. 40PrintbidirectionalPrint method9-dot matrixPrint s

Two-stations printerTwo-stations printerNumber of characters for receiptmax. 24Number of characters for journalmax. 24Number of characters for documen

Receipt-/Journal paperSingle-plyRoll outside diametermax. 70 mmRoll widthmax. 44.5 ± 0.5 mmPaper weightmin. 52.3 g/qmmax. 64 g/qmPaper thicknessmax. 0

Printable area (the values are indicated in mm)Journal Papertwo-stations printerReceipt Papertwo-stations printer3.844.5± 0.5 mm36.74.044.5± 0.5 mm36.

Installing an expansion cardAppendix Installing an expansion cardRemove the housingBefore you begin, make sure that the device is switched offand the

Remove the keyboard. To do this, press the plastic parts indicated by ar-rows in the drawing below, and pull the keyboard forward a few millime-ters.

This device is equipped with a safety-tested power cable and may beconnected only to a prescribed grounded-contact utility power socket.When setting u

Open the paper com-partment of the printer,tilt the cashier displayforward, and discon-nect the ribbon cableon the inside on theleft. To do this, open

Installing an expansion cardAll the expansion slots are for half-size expansion cards. To install an ex-pansion card, you first have to remove the slo

Installing a submoduleAppendix Installing a submoduleFirst remove the housing (see page 100 - 102) and the printer (see page37, e.g. 55).Then loosen t

For information on how to configure the submodule, pleaserefer to the documentation that comes with the card.Put the POS terminal together again by pr

Changing the hard diskAppendix Changing the hard diskIt is also easy to change the hard disk of the BEETLE/20. Begin byremoving the keyboard (see the

Changing the batteryChanging the batteryEvery battery has a limited service life. In order to protect yourself fromany loss of data, we recommend that

The configuration labelThe configuration labelThe label is located under the keyboard. The picture shows an exampleof the label which can differ in ac

Error messagesMS-DOS critical errorsError code Meaning0 Attempt to write on write-protected disk1 Unknown unit2 Drive not ready3 Unknown command4 CRC

POST (Power On Self Test) error messagesError messagesTest type Test Message Error no.Cashier display 1 DATE ERRORADDRESS ERROR12Customer display 2 TE

Test type Test Message Error no.MF module 7 TIMEOUTRESET ERRORUNKNOWN STATUSCPU INSTERRORCMOS MEMORY ERROREPROM ERROREM RTC BATTERYMF MEM NOT CONECTED

Your BEETLE POS system is the result of modern technical innovati-on. So please see for according structural and technical surroundingsto guarantee a

Phoenix BIOS POST and startup messagesMessage Possible cause RemedyDiskette drive failure Diskette drive failure Change the driveDiskette drive B: fai

Message Possible cause RemedyNo boot device available -strike 7 to retry bootDrive A: hard disk or diskettedefectReboot. If still not possiblereplace

Message Possible cause RemedyMemory write/read failure athex-value,readhex-value,expecting hex-valueFailure of one of the memorychipsReplace the memor

Additional messagesError messagesDecreasing available memory This message comes immediately after amemory error message. The memory chipsare faulty.St

Error messages via blink codes (one station printer)Error detectionThe printer can be recovered from an error state by turning off the power,correctin

Error messages via blink codes (two station printer)After having lift up thepaper compartment co-ver, you will see themarked LED left to theprinter. H

Unrecoverable errorsThe following errors are unrecoverable. Turn off the power switch immedi-ately and contact your technical support.Type of error Li

The following unrecoverable errors may occur when switching on the prin-ter, all LEDs will be blinking in a cycle of approx. 2 sec., however only onet

GlossaryBIOSBasic Input/Output System. The part of the operating system responsiblefor communication with the peripheral units.BitA bit is a binary di

InterfaceThe point of connection between different hardware units and softwareunits or between hardware and software units of computers and their peri

IntroductionAs the first representative of the new PCR (PC-based Cash Register) ge-neration, the BEETLE /20 provides the link between POS and ECRsyste

ServerA unit whose services are made available to all participants in a local areanetwork (LAN).SIMMSingle Inline Memory ModulesSRAMStatic Random Acce

IndexAambient conditions 12application programs 74ASYNC controller 93Bbasic settings 16battery 107BEETLE card 62, 77inserting 64write protection 64BIO

Ggraphics adapter 89Hhard disk 106hash file access method 75high frequency table 75JJEIDA 62journalchanging 31 45paper 96, 98, 99Kkeyboard 18keyswitch

two-stations printer 90 41, 96, 116,117Vvalidation 49volume 16Wwarranty and liability claims 4waste disposal 3, 8XXMS 86GB - 125

About this manualAbout this manualThis manual will help you get to know your POS system and serve as a ref-erence work. The detailed table of contents

The following five sections explain other hardware components, for examp-le keyboard and BEETLE card.The next chapter provides: A quick overview of th

Recycling the BEETLE /20RecyclingRecycling begins at manufacture, not atdisposal.Our BEETLE /20 system is made withoutCFCs or chlorinated hydrocarbons

BEETLE /20 configuration optionsThis chapter introduces all the equipment that is currently available for theBEETLE /20. You can: Connect an external

Configuration optionsSNIkeyCash drawersCashier displaysScannersMonitorsScalesPrintersCustomer displaysConfiguration optionsGB - 10

The BEETLE /20 in a networkBEETLE /20 in a networkEthernet10 Base TServerBEETLE /20 in a networkGB - 11

BEETLE /20PC based Cash RegisterUser ManualEdition March 2000

Before switching the system onUnpacking and checking the deliveryBefore switching the system onUnpack everything, and check that what has been deliver

Connect and secure the data cables.Never connect or disconnect data cables during a thunder-storm.Securing the data cablesInterface connectorswith knu

Connecting to the mains power supplyConnecting to the mains powersupplyAll devices that belong to the BEETLE /20 and have a separate power cab-le must

Disconnecting cablesDisconnecting cablesNever unplug a cable by pulling the cable itself; always hold the plug. Todisconnect the cables, proceed as fo

Basic settingsThe BEETLE /20 is configured in the factory to the specifications on yourorder. Additional equipment such as scanners must be adapted to

Connecting peripheralsConnecting peripheralsThe illustration shows part of the rear panel of the BEETLE /20, with theposition of the connecting socket

KeyboardThe BEETLE POS system has a 6-pin mini-DIN socket for connecting akeyboard (KYBD). To prevent malfunctioning, make sure that the plug isfirmly

ScannerDepending on the existing configuration, scanners are connected to theCOM2*, COM3* or COM4* serial interface. This is a 9-pin D-sub socket.To p

MonitorIf a SVGA or VGA adapter or SVGA or VGA submodule is installed, youcan connect a monitor to the BEETLE POS system. It is connected to thesystem

Printer (integrated)Ex works the printer is connected to the COM2* interface and the 24Vsupply is used internally.Printer (LPT1 / V24, 24V, max. 2A)Th

Copyright © Wincor Nixdorf GmbH & Co. KG, 2000The reproduction, transmission or use of this document or its contents is not permitted withoutexpre

Fixing the cable coverFit together part 1 and 2 of the cable cover. Lift the cable from the frontand push it onto the housing.In the case of transport

BEETLE /20 modularThe picture shows the BEETLE /20 in the modular version without printer,customer- and cashier display.GB - 23

BEETLE /20 modular with swivel armThe picture shows the BEETLE /20 in the modular version with printerND77, swivel arm with cashier display BA63 and m

BEETLE /20 OverviewThe illustration below shows the possible components of the BEETLEPOS system (the keyboard is tilted up in the picture).BEETLE /20

BEETLE /20 One-station printer with winder BEETLE /20 OverviewBEETLE /20 OverviewGB - 26

Customer displayThis is a Vacuum Fluorescent Display (VFD) with two lines of 20 alpha-numeric or graphic characters with a character height of 9.5 mm

Cashier displayThe BEETLE /20 has a 4-line, 20-character alphanumeric or a graphiccashier display. The backlighting of the display makes it easy to re

Cashier displayOpen the paper com-partment of the printer,tilt the cashier displayforward, and discon-nect the ribbon cableinside on the left. Todo th

Tilt the cashier displayfurther to the back andpull the mobile part outof the fixing.Lift the clambs and se-parate both parts.Take the back partout of

Exchange the window.Take care that thefixing is correspondingwith the holes. Fold upboth parts. When youhear a click, you knowthat the cashierdisplay

ContentsManufacturer’s Certification ... 1FCC-Class A Declaration ...

One-station printerThe one-station printer used with the BEETLE /20 is a 9-pin dot-matrixprinter with a single print station.For the sake of the envir

Changing the receipt rollOne-station printerPlace the new paperroll in the paper com-partment, ensuringthat the roll of paper➊ rotates in the cor-rect

Changing the ribbon cassetteChanging the ribbon cassetteTo change the ribbon cassette, proceed as follows:Flip up first the papercompartment cover ➊an

Insert the ribbon in thespace between theprint head and the rib-bon guide.Press the ribbon cas-sette into the holderuntil you feel it enga-ge.Rotate t

Changing the print headChanging the print headSwitch off the device.Caution! The print head may be hot. If so, let it cool for afew minutes.Flip open

Changing the printerChanging the printerTo change the printer, open the paper compartment cover, and tilt thecashier display forward. Then disconnect

One-station printer with winderThe one-station printer used with the BEETLE /20 is a 9-pin dot-matrixprinter with a single print station. While printi

One-station printer with winder Changi ng the rollThe end of the papermust be evenly cut.Place the new paperroll in the paper com-partment, ensuringth

Next, return the spoolto the guide➏ andcheck whether thepaper is straight.Remove surplus paper using the tear-off edge, and close the paper com-partme

Two-stations printerThe printer used in the BEETLE is a 9-dot matrix printer with two printstations (receipt and journal). In addition, 1-line documen

BEETLE /20 modular ...23BEETLE /20 modular with swivel arm ...

Two-stations printer Changing paper rollsThe end of the papermust be evenly cut.Press the levers to un-latch (1), with the prin-ting unit lifted up or

opening (3), loading,removing the paperand closing (4) theprinting unit.If you realize a paperjam unlatching leversagain and proceed asdescribed above

To remove the remai-ning receipt paper,hold down the left-hand green key of thepaper guide andslowly pull the paperfrom behind out of theguide.Make su

Do not use the advance button to insert the receipt paper.Tear off the surplus receipt paper and shut the paper compartment cover.Your POS system is a

Insert the new journalroll, making sure thetear at the end of thepaper is even.Make sure the paperroll is rotating in thecorrect direction.Hold down t

Next, return the spoolto the guide so that thegear wheels of the rolland drive engagecorrectly.Do not use the advance button to insert the receipt pap

Find the corresponding adjustment position number from the table below.Adjustment position Distance A Rest length* (m) approx.10mm02 2 mm 0 + 0.53 4 m

For changing the adjustment position please proceed as follows: Loosen the appropriate adjusting screw with a coin or a screw-driver (1). Move the scr

Changing the ribbon cassetteChanging the ribbon cassetteTo change the ribbon cassette, follow these steps:Flip up the paper com-partment cover.Rotate

Take the new ribboncassette out of itspackaging. Make surethattheribbonisnotslack ➀.Press the ribboncassette into theholder until you feel itengage ➁.

The BEETLE card (optional)... 62Inserting the BEETLE card...

Pull up the left-handand right-hand keyson either side of thereceipt and journalsimultaneously andhold them in place.Flip back the receiptand journal

Changing the stampChanging the stampLift up the paper compartment cover. Next, remove the receipt roll fromthe chute. The handle for the stamp is now

Adding stamp inkAdding stamp inkIf the logo stamp becomes too light, you must add commercially availableink. Follow these steps:Lift up the paper com-

Changing the printerChanging the printerTo change the printer, open the paper compartment cover. Then discon-nect the printer cable from the rear of t

Changing the journal windowChanging the journal windowDepending on the environmental conditions the journal window may getopaque after some time, espe

Insert the new journalwindow with the broa-der bottom edge intothe opening of the jour-nal compartment sothat it engages at bothsides.Finally reinsert

Care and CleaningCare of the BEETLE /20Clean the surface of your BEETLE /20 regularly using a computercleaning set suitable for plastic surfaces. You

Cleaning the document detection sensorCare and cleaningPrinter malfunctions may also be caused by dust on the document detecti-on sensor. For this rea

Remove any dirt anddust from the openingusing a soft paintbrush. The sensor canalso be cleaned usingcompressed air.Press the ribbon cas-sette into the

Use a soft brush to remove dust and dirt from the timing disk openings.Alternatively, the timing disk can be cleaned with compressed air.When cleaning

Putting the system into operation ...76Startup behavior ...

The BEETLE card (optional)The BEETLE card, a memory card the size of a credit card, provides theBEETLE POS system with a standardized storage medium.

Inserting the BEETLE cardIf appropriate, openthe lock. Pull the catchout from under thefront of the keyboard.The keyboard will belifted upward.Lift th

Write protection for BEETLE cardsThe BEETLE card is write-protected when you slide the tab shown in theillustration to the WP position (WP stands for

Floppy disk driveGeneralThe BEETLE /20 is supplied with a floppy disk drive for 3.5" floppy disks.Whenever the system accesses the drive, the dri

Inserting the floppy diskFloppydiskdriveOpen the lock, andpull out the catch fromunder the front of thekeyboard. Then tilt thekeyboard up.You can now

Removing the floppy diskPress the gray eject button next to the insertion slot. You can then removethe floppy disk.Never remove the floppy disk when t

The central processing unitGeneralThere are various types of central processing units (CPU) available for theBEETLE /20 POS system: the 80486DX2/66 ty

InterfacesCentral processing unitCOM1 is the interface for connecting standard peripherals with their ownpower supply or for data transfer.COM2*, COM3

Main memoryThe operating system and application require this memory during runtime.It consists of SIMM modules (see the technical data).Connection opt

Power supply unitThe power supply unit can be connected to all the usual mains powersupply systems. It adjusts automatically to the voltage supplied.T

Error messages ... 109MS-DOS critical errors ...

KeyboardThe keyboard has 84 keys, which can be combined flexible to form doubleand quadruple keys (except for numeric keys). As an option dummy keysar

The keyswitch has one tumbler arrangement, i.e. there is one set of keysfor all keylocks with the above-mentioned key variants for the variousswitch p

SoftwareOperating systemThe BEETLE /20 POS system runs under the MS-DOS operating system,which has been especially enhanced for the POS applications.

Retail presentation managerThe retail presentation manager (RPM) is a standardized tool (MS-DOSand UNIX) for input and output format specification. Th

Putting the system into operationThe configuration of your BEETLE /20 POS system is described on theconfiguration label. You will find an example in t

The following media can be assigned to a drive: Floppy disk BEETLE card as an option Network Hard diskThe logical drives are designated A:, B:, C:

If the POS system does not find a BEETLE card or floppy disk in drive A:,startup continues from drive C:.If a BEETLE card or floppy disk is inserted i

Output of MS-DOS system error messagesMS-DOS system error messagesAll system error messages are output on the cashier display or monitor.The messages

Power On Self Test (POST)Power On Self TestThe Phoenix POST is used as standard. This checks the functioning of thestandard PC AT components on the mo

BIOS setupBIOS setup is used to carry out important basic settings that are necessa-ry to ensure that the POS system runs perfectly. These include the

Manufacturer’s CertificationThe device complies with the requirements of the EECdirective 89/336/EEC with regard to “Electromagneticcompatibility” and

BIOS setupWhen you call setup, the copyright message appears:The first menu then appears. You work your way around the menus bypressing the keys corre

The menu for setting the time and date is followed by the menu for thedrive settings.In this menu, you can make settings for drives A: and B: (BEETLE

Hard disks can be configured automatically in setup. The required parame-ters are read from the hard disk and stored in the CMOS RAM.The following scr

In the case of the 80486DX2 CPU, hard disk types 1-39and User Type exist. Thus, in the figure above, the entry“Type 46" must be replaced by ”User

MemoryIn another menu, you will see the memory configuration, as shown in thefollowing screen.XMS stands for Extended Memory Specification (above a me

The “OFF Timer” switches the CPU to sleep mode after a predefined pe-riod of inactivity (5 - 15 - 60 minutes). You must not have a screen saveractive.

InterruptsIf one of the interrupts IRQ1 (keyboard), IRQ3 (COM2), IRQ4 (COM1) orIRQ8 (RTC) occurs, the CPU changes from sleep mode to normal mode.All i

In the next screen, you can enter the graphics adapter you are using(mono for the cashier display or VGA for the monitor).If there is no VGA adapter,

Setup offers you the following options: StandardIn this setting, MS-DOS can only be started from a partition thatis smaller than or equal to 504 MB in

AppendixTechnical data for the BEETLE/20BEETLE/20 with1-station printerWidthDepthHeightWeight316 mm480mm(withcablecover)224 mm (without customer displ